Cancellation Policy

If you must withdraw/reschedule from a workshop, you must inform us in writing 14 business days prior to the commencement of the workshop for a refund. If your withdrawal/reschedule is within 14-day of the workshop you will be charged a $250 cancellation/reschedule fee. If you withdraw or do not attend the program within 24-hours (no-show), you will be charged the full fee.

If you were granted access to our learning management system (LMS) as part of their course materials and you logged into said system and consumed materials but did not attend the in-person or virtual workshop for any reason, you will be charged a prorated fee for the online course content.

Substitutions are allowed if a qualified replacement is found and approved by Delta Associates prior to class.

Delta Associates, Inc may cancel the workshop due to low enrollment. Notification of cancellation will be made at least 14 days prior to the beginning of class. If the program is an in-person event, we encourage you to purchase refundable airline tickets and consider purchasing trip cancellation insurance. Delta Associates, Inc. will not be responsible for any loss on airline tickets or any other loss at all.

Delta Associates, Inc shall hold no responsibility or liability for personal injury to any participant or damage to any participant’s property, or for personal injuries or damage to the property of any other person resulting from the participant’s involvement in the workshop. Delta Associates, Inc. reserves the right to cancel any workshop and to alter the time, or format (in-person or virtual) of any workshop in the event circumstances require. In the event a workshop is cancelled, for any reason the extent of Delta Associates, Inc liability is limited to the return of all fees and deposits paid.